Terms and Conditions

​Terms & Conditions

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By purchasing from or working with The Floral Reclaim, you acknowledge and agree to the following terms.

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Nature of Our Florals

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The Floral Reclaim works with reclaimed and intentionally sourced artificial florals. Each piece is cleaned, renewed, and redesigned with care.

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Because of this process, minor variations, wear consistent with prior use, and natural differences between pieces are to be expected and are part of the character of reclaimed work.

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One-of-a-Kind Designs

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All collections and arrangements are one of a kind. While reference images and inspiration may be discussed, exact replication is not guaranteed.

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Design decisions are guided by available inventory, balance, and cohesion within the space.

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Pre-Made vs Custom Work

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Pre-made collections are available as designed and sold as shown.

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Custom requests may be accommodated depending on availability, timing, and inventory. Submission of an inquiry does not guarantee acceptance of custom work.

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Purchases & Payments

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All florals are currently offered for purchase, not rental, unless otherwise stated in writing.

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Pricing reflects design time, sourcing, preparation, and availability. Payment terms, retainers, and timelines are outlined prior to confirmation.

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Returns & Adjustments

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Florals are offered for purchase, with return options outlined within The Floral Reclaim’s Design & Exchange Agreement.

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If an issue arises with your order, please reach out within 48 hours of purchase or exchange. Reasonable efforts may include repair, partial credit, or exchange at the discretion of The Floral Reclaim.

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Fulfillment

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Orders are fulfilled from Fort Worth, Texas.

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Shipping and delivery options may be available on a limited basis and are discussed individually. Associated costs will be communicated prior to confirmation.

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Liability

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The Floral Reclaim is not responsible for damage caused by improper handling, placement, weather exposure, venue conditions, or misuse after exchange.

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Acceptance

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By submitting payment or completing an inquiry that leads to a confirmed order, you acknowledge that you have read, understood, and agreed to these terms.